Business Details
8 Years
experience
Custom Printing Services in Durham, NC
Founded in 2018, Performance Print Services embodies a vision to create a trusted, relationship-driven printing company rooted in integrity and exceptional customer service. Though the company itself is seven years old, our partnership spans decades, with Chris Wallace and Mitchell Bratton bringing over 35 and 30 years of industry experience respectively. Our foundation in commercial printing has expanded to include graphic design, digital printing, fulfillment, and direct mail services, all leveraged through cutting-edge technology and a dedicated team.Recognized by the Printing Industry of the Carolinas (PICA) for excellence in 2024, we prioritize long-term client relationships, employee growth, and innovation. Our customer-centric approach ensures every team member contributes to a seamless experience, offering tailored solutions for businesses seeking quality printed materials and strategic marketing support.
Services
Digital Printing
Graphic Design
Direct Mail
Fulfillment
Sheetfed Printing
Envelope Printing
Details
- Year established: 2018
Highlights and features
- We offer decades of combined experience in commercial printing and customer service.
- Our one-stop approach includes design, printing, and fulfillment under one roof.
- Recognized for excellence in printing by the Printing Industry of the Carolinas (PICA).
- Advanced technology ensures high-quality results and efficient turnaround times.
- Customer relationships are built on integrity, transparency, and personalized support.
Services
Digital Printing
We specialize in high-volume digital printing using advanced Konica Minolta and Quadient Mach 6 presses. Our capabilities include posters, brochures, mailers, and full-color envelopes, supporting both short-run and large-scale projects. With variable data printing and inkjet technology, we enhance marketing effectiveness through personalized, targeted materials.
Graphic Design
From business cards to large-format signage, our design team creates press-ready layouts tailored to your brand. We handle logos, marketing collateral, custom print projects, and file preparation, ensuring technical accuracy and visual consistency. Our designers streamline workflows to deliver stress-free, efficient results for urgent or comprehensive projects.
Direct Mail
Our in-house direct mail solutions include printing, sorting, and postage optimization to reduce costs by thousands annually. By integrating design, printing, and mailing, we offer a one-stop service that ensures campaign efficiency. This department handles 7% of our total volume, leveraging expertise in bulk mail processing and delivery.
Fulfillment
We manage domestic and international fulfillment by assembling printed materials and promotional products into kits. Clients use a custom portal to order, and our team handles picking, packing, and tracking for timely delivery. This streamlined process supports diverse industries requiring precise, trackable distribution of marketing or operational materials.
People
Chris Wallace
Founder
With 35+ years in sales and management, Chris brings deep expertise in commercial printing and customer relations. His leadership emphasizes integrity and client-focused solutions, driving long-term partnerships and referrals.
Mitchell Bratton
Customer Service Professional
Mitchell has over 30 years of experience in the printing industry, specializing in customer service and operational efficiency. He thrives in dynamic environments, leveraging innovation and technical growth to enhance client experiences.
Questions
What services does Performance Print Services offer?
We provide digital printing, graphic design, direct mail, and fulfillment services, including variable data printing, custom kits, and bulk mail solutions.
How long has the company been in business?
Performance Print Services was established in 2018, though our leadership team has decades of combined experience in the printing industry.
Do you offer international shipping for printed materials?
Yes, our fulfillment services include domestic and international shipping for kits and promotional products across various industries.
What sets your direct mail services apart?
We provide cost savings through bulk sorting and reduced postage rates, combined with integrated design and printing under one roof for seamless campaigns.
Has Performance Print Services received any industry recognition?
We were honored with the 2024 PICA Award for excellence in printing, reflecting our commitment to quality and innovation in the Carolinas.
