Business Details
Emergency
services
Trusted Printer Repair Services in Rhode Island
J & J Printer & Plotter Service is a family-owned field service repair business dedicated to maintaining and repairing office printing equipment. Our core services include setup, maintenance, and repair of printers, plotters, copiers, and point-of-sale machinery. We stock toner, ink, and common repair parts to ensure minimal downtime for businesses. When issues arise, our technicians provide same-day dispatch to assess and address problems, ordering parts as necessary for prompt resolution. Our expertise extends to diagnosing and repairing equipment requiring specialized tools and software.We offer both on-site and in-shop repair options, catering to more complex repairs through local drop-off services. Recognizing the diverse needs of our clients, we provide after-hours and emergency support, particularly for businesses operating outside standard hours. Our commitment to extending equipment longevity includes stocking refurbished parts for older models, ensuring reliable service tailored to our customers' operational demands.
Services
Printer Repair
Copier Maintenance
Plotter Servicing
Emergency Repairs
In-Shop Repairs
Parts Replacement
Refurbished Equipment Sales
Maintenance Contracts
Office Printer Setup
After-Hours Support
Highlights and features
- Our family-owned business prioritizes personalized service for every client.
- We dispatch technicians for urgent issues on the same day of request.
- Common repair parts are in stock to reduce equipment downtime.
- Emergency repair services accommodate businesses operating after regular hours.
- Refurbished parts extend the life of older printing equipment models.
Services
Printer Repair
We diagnose and repair office printers, addressing jams, error codes, and operational failures. Our technicians promptly resolve issues with pickup rollers, imaging drums, or fuser assemblies using stocked parts. This minimizes downtime while ensuring reliable equipment performance for small and large businesses in Rhode Island.
Copier Maintenance
Regular cleaning, part replacement, and performance checks keep copiers operating efficiently. We offer customized maintenance programs from basic servicing to all-inclusive plans covering repairs and parts. This proactive approach prevents unexpected breakdowns for businesses reliant on consistent document production and high-volume printing.
Plotter Servicing
Specializing in Designjet plotters and wide-format equipment, we address mechanical and electronic issues in tools used by architects and designers. Refurbished parts extend equipment lifespan while maintaining precision. Our technicians handle carriage belts, power supplies, and printhead calibrations for construction and design industries.
Emergency Repairs
Critical equipment failures outside regular business hours receive priority attention. We support hospitals, hotels, and seasonal businesses requiring urgent repairs during nights or weekends. This flexibility ensures minimal disruption for clients operating on non-traditional schedules while maintaining standard weekday availability for other customers.
Parts Replacement
We stock and refurbish common repair components like pickup rollers, fuser assemblies, and electronics modules. This inventory accelerates turnaround times for both standard and older equipment models. By providing cost-effective replacement options, we help businesses avoid premature equipment replacement while maintaining optimal functionality.
Questions
What areas do you service?
We serve Rhode Island, Southeastern Massachusetts, and Eastern Connecticut.
Should I repair or replace my older printer?
Factors include repair costs, user familiarity, replacement supply availability, and driver compatibility. Our technicians provide cost-benefit analyses for each option.
Do you sell replacement printers or copiers?
Yes, we offer new and refurbished equipment and can source specialized machines through vendor partnerships when unavailable in stock.
Are service or maintenance contracts available?
We offer customized plans from basic cleaning to all-inclusive coverage with parts and repairs included for your equipment fleet.
What options exist if manufacturers discontinue parts?
We stock refurbished components to extend equipment life while preparing for eventual replacement with modern alternatives.
Do you provide telephone support?
Yes, we offer free phone assistance for minor issues to help customers resolve problems without on-site visits.
