Since our humble beginnings in 1997, Shadows has grown to become one of the largest custom apparel and promotional products companies in the country. We take pride in creating products that you and your team will love, and we are dedicated to providing high-quality products and top-notch service. Based in Boise, Idaho, we serve companies and organizations throughout the entire United States.
At Shadows, we believe that personal service and impressive products go hand in hand. We combine an experienced and dedicated team with the best technology, software, and equipment to make your logo and brand look fabulous. Our business model is simple: We are committed to providing the best possible service and products to our customers.
Our Services
At Shadows, we offer a range of services to meet the needs of our customers. These include:
- Embroidery: We offer the highest quality embroidery services, with close attention to detail that you won't find anywhere else. Our team of experts can embroider on a variety of items, including polos, buttons-downs, jackets, vests, caps, beanies, tote bags, and backpacks. Let us help you make your logo pop!
- Screen Printing: We also offer screen printing services for a wide range of garments. Our state-of-the-art facility and expert staff ensure that you get the best quality for the best value, every time.
- Promotional Items: In addition to custom apparel, we also offer a wide range of promotional products to help you promote your brand. From pens and keychains to water bottles and tote bags, we have everything you need to get your name out there.
Our Team
At Shadows, we have a team of creative experts who are dedicated to helping you find the right items and design for your needs. We understand that your brand and logo set you apart, and we are committed to helping you tell your story. Our team includes:
- Mike Intravia, CEO
- Henry, Chief Furry Officer
- Laurie Intravia, VP Sales & Branding
- McKenna Ridgway, Marketing Manager
- Leisa Hamilton, Account Manager
- Melissa Sanchez, Office Manager
- Katie Wood, Account Coordinator
- Autumn Clark, Customer Coordinator
- Alexa McDougal, Customer Coordinator
- Bryan Maddox, Graphic Artist
- Shannon McBride, Brand Specialist
- Kevin Misner, Digitizer
- Carlos Vega, Production Manager
Visit Us
We invite you to visit our state-of-the-art facility in Boise, Idaho. Our hours are Monday-Friday, 8:30am-5pm MST.
Overview
The reviews for Shadows Embroidery are overwhelmingly positive, with every reviewer giving the company a 5-star rating. The customers praise the company's excellent customer service, high-quality products, and competitive pricing.
Customer Service
The reviewers highlight the exceptional service provided by the sales representatives and design teams at Shadows Embroidery. They praise the representatives' professionalism, patience, and responsiveness to their needs.
Quality of Products
The customers commend the company for producing high-quality products, including t-shirts, hats, and logos. They appreciate the attention to detail and the pride that Shadows Embroidery takes in their work.
Convenience
Several reviewers mention the ease of doing business with Shadows Embroidery, citing their online store system and efficient processing of orders.
Negative Feedback
One reviewer, Teresa Ann Wesley, expresses disappointment with the company's minimum order requirement of 35 items. She notes that she took her business elsewhere due to this policy.
