Business Details
42 Years
experience
Your Trusted Partner for Managed Print Solutions in Atlanta
Flex Imaging has been a trusted provider of print management solutions since 1984. Initially established as a cartridge remanufacturer, we expanded our offerings to include comprehensive Managed Print Services, document solutions, and technology support for businesses of all sizes. Our team of factory-certified technicians delivers rapid response times and preventative maintenance to minimize downtime. Through strategic partnerships with leading manufacturers like HP, we offer cutting-edge security solutions and fleet management programs tailored to each client's unique needs.With national service coverage and a commitment to transparency, we help organizations optimize print environments, reduce costs, and improve workflow efficiency. Our 30-year track record with long-term clients demonstrates our dedication to quality and innovation in print technology management.
Services
Managed Print Services
Fleet Management
Print Security Solutions
Scanning Solutions
Cloud-Based Document Sharing
Toner Supply Management
Printer Repair Services
Access Control Systems
Security Compliance
Document Workflow Optimization
Details
- Year established: 1984
Highlights and features
- 30 years of experience in print management optimization
- Factory-certified technicians for reliable repairs
- National service network with rapid response times
- Customized solutions for businesses of all sizes
- Proactive preventative maintenance programs
Associations and certifications
- HP Partner
- Georgias Authorized HP Reseller
What people say
Expert technicians
Cost reduction
Proactive maintenance
Reliable repairs
Security solutions
Services
Managed Print Services
Our Managed Print Services optimize print infrastructure through device monitoring, toner management, and workflow optimization. By analyzing usage patterns and implementing standardized equipment, we help businesses reduce printing costs while maintaining compliance. Our proactive approach includes preventative maintenance and real-time alerts for toner replenishment, ensuring minimal downtime for Atlanta-based organizations and national clients alike.
Fleet Management
This comprehensive solution consolidates print device management across your organization. We coordinate maintenance, repairs, and supplies for copiers, printers, and MFPs through our national service network. The program eliminates confusion between different service providers while providing centralized reporting on device utilization and cost allocation across departments.
Print Security Solutions
Our security services protect sensitive documents through access control systems and secure print protocols. Using HP's policy-based compliance tools, we implement encryption, authentication features, and monitoring systems that track document access while helping organizations meet regulatory requirements for data protection across North American operations.
Cloud Document Sharing
HP Flow CM Professional enables secure cloud-based document management with bank-grade encryption and access controls. This solution streamlines collaboration through integrated scanning and mobile access while maintaining data sovereignty, allowing businesses to securely manage document workflows across Atlanta and national locations.
Toner Supply Management
We provide remanufactured toner cartridges with cost-saving benefits while maintaining print quality. Our monitoring system tracks toner levels across your fleet, automatically replenishing supplies before shortages occur to maintain uninterrupted operations throughout your organization's print environment.
People
Don Hester
COO
With decades of print industry experience, Don oversees Flex Imaging's operations after previous roles at Milner Business Products and Lanier Worldwide. He holds a BBA from Georgia State University and combines technical expertise with hands-on management approach.
Jim Ward
CEO / CFO
A co-founder with Xerox Corporation experience, Jim provides strategic and financial leadership. He transitioned from corporate sales to entrepreneurship, building Flex Imaging into a national service provider while maintaining Atlanta roots.
Mike Callahan
VP Operations
Managing service technicians and warehouse operations, Mike uses his technical expertise to solve complex printer issues. Known as the 'McGyver' of the team, he ensures equipment maintenance meets OEM standards across all service regions.
Gabi Rican
Director of Information Technology
Gabi leads technology implementation for print monitoring systems and security solutions. His expertise ensures integration of HP's advanced technologies with client IT infrastructure while maintaining data protection standards nationwide.
Tony Davis
Senior Account Manager
Specializing in print cost optimization, Tony develops customized solutions for national clients. He manages accounts across multiple product lines including hardware, service contracts, and supply agreements for enterprise customers.
Questions
How do Managed Print Services reduce costs?
By optimizing device fleets, implementing preventative maintenance, eliminating inventory carrying costs, and locking in predictable cost-per-page rates.
What security features do you offer for printers?
HP Imaging and Print Security Center with policy-based compliance, secure pull printing, and access control features to protect sensitive documents.
Can you support national organizations?
Yes, our National Service Network provides coverage for businesses across North America with standardized billing and support.
Do you work with all printer brands?
While we're HP specialists, our technicians support multiple brands through our partnerships with authorized service providers.
How does fleet management work?
We become your single point of contact for all print devices, coordinating supplies and service across copiers, printers, and MFPs.
What's included in preventative maintenance?
Regular inspections, toner replacements, and device optimization to prevent breakdowns and maintain print quality.
Videos
