Business Details
44 Years
experience
Trusted Atlanta Document Management Services
Founded in 1982, Superior Document Solutions has established itself as a leader in office equipment and document management solutions. Our consultative approach begins with a free assessment, combining cutting-edge technology and trained specialists to analyze your current setup. We deliver tailored solutionsstrategic additions or replacementsto maximize efficiency and reduce operational costs. Backed by a 5-year fix-or-replace guarantee and the industrys fastest 4-hour service response time, our team of over 50 professionals prioritizes your needs. We specialize in document management, print management, IT services, and high-quality equipment.Our commitment to environmental sustainability through recycling and digital documentation reflects our forward-thinking approach. With a 95% Net Promoter Score, we pride ourselves on exceptional customer service and over 30 years of serving Metro Atlanta and nationwide clients. Our partnerships with leading technology brands ensure reliable, innovative solutions for businesses of all sizes. Whether you require strategic equipment upgrades or 24/7 IT support, we provide the expertise and responsiveness that earned us a 5/5 average customer rating.
Services
Document Management
Print Management
IT Services
Office Equipment
Wide Format Printers
Details
- Year established: 1982
Highlights and features
- We have over 30 years of experience serving Atlanta businesses
- Our team offers 4-hour guaranteed service response times
- 5-year equipment fix-or-replace performance guarantee
- Dedicated service technicians outnumber sales staff 2-to-1
- Customized document workflow analysis with free assessments
What people say
Best service possible
Quick response time
Excellent customer service
Superior performance
Dedicated professionals
Services
Document Management
Our document management solutions streamline workflows from creation to destruction. Certified professionals implement secure scanning, digital archiving, and HIPAA-compliant systems. We analyze your current processes to improve efficiency, reduce costs, and enhance security across healthcare, education, and corporate sectors.
Print Management
We optimize print environments through fleet analysis, consumables tracking, and workflow automation. Our solutions reduce printing costs by up to 30% while ensuring equipment reliability. Services include secure printing, mobile compatibility, and real-time supply monitoring for Atlanta businesses.
IT Services
Our 24/7 IT services include cybersecurity protection, cloud computing, and disaster recovery. With 99% client retention, we provide customized solutions from network monitoring to complete IT outsourcing. Certified technicians ensure system uptime and data protection for Atlanta businesses.
Office Equipment
We supply premium multifunction printers, copiers, and wide-format devices from Sharp, Konica Minolta, and HP. All equipment includes a 5-year performance guarantee. Our consultants help select optimal solutions for document workflows and office efficiency.
Wide Format Printers
Canon imagePROGRAF printers deliver professional-grade large format printing for blueprints, posters, and technical documents. Our solutions include equipment supply, maintenance, and specialized ink systems for industries requiring precise large-scale output.
Questions
What document management solutions do you offer?
We provide complete document lifecycle management including scanning, workflow automation, HIPAA-compliant storage, and secure destruction services.
Do you offer IT support services?
Yes, we offer 24/7 managed IT services including cybersecurity, cloud solutions, and disaster recovery for businesses in Atlanta and nationwide.
What equipment warranties do you provide?
All equipment carries our exclusive 5-year fix-or-replace guarantee ensuring maximum uptime and investment protection.
How quickly do you respond to service requests?
We guarantee technician response within 4 hours of your service request during normal business hours.
Do you serve businesses outside Atlanta?
Yes, while headquartered in Atlanta, we provide services to clients in Macon, Albany, and nationwide through our trained technicians.
