Business Details
50+ Years
experience
Emergency
services
Trusted Office Technology Solutions Since 1954
Edwards Business Systems has been a trusted leader in office technology solutions since 1954. Our deep industry expertise stems from over seven decades of serving businesses across Eastern Pennsylvania and Central Virginia with innovative document management systems and managed IT services. As a third-generation family-owned company, we combine proven reliability with cutting-edge technology through our partnerships with industry giants like Konica Minolta and Xerox.Our 24/7 support team and certified technicians ensure minimal downtime for clients, while our five-year service guarantee demonstrates our confidence in delivering lasting solutions. With 12 strategic locations and a commitment to environmental sustainability, we help businesses optimize workflows through advanced multifunction printers, wide-format printing solutions, and comprehensive IT infrastructure management.
Services
Managed Print Services
Managed IT Services
Wide Format Print Solutions
Production Print Equipment
Document Management Systems
Office Equipment Leasing
Cybersecurity Solutions
Printer Fleet Optimization
Cloud-Based Server Solutions
Energy-Efficient Printers
Details
- Year established: 1954
Highlights and features
- 70+ years of proven expertise in office technology solutions
- 24/7 support with guaranteed rapid response times
- Pro-Tech certified technicians for advanced service capabilities
- Strategic local coverage across 12 Pennsylvania and Virginia locations
- Comprehensive five-year service guarantee on all solutions
Associations and certifications
- Konica Minolta Pro Tech Award
- Elite Dealer Award
- Xerox Top Revenue Partner
What people say
Timely response
Clear communication
Excellent service
Helpful technicians
Quality products
Services
Managed Print Services
Our Managed Print Services optimize document workflows through advanced multifunction devices and strategic fleet optimization. We help businesses reduce operational costs by consolidating print infrastructure while enhancing security and sustainability. Our certified technicians provide proactive maintenance and supply management to ensure uninterrupted productivity for organizations of all sizes.
Managed IT Services
Comprehensive IT infrastructure management solutions that protect business data and ensure regulatory compliance. Our services include 24/7 remote monitoring, cybersecurity protection, disaster recovery planning, and cloud-based server solutions. Backed by experienced technicians and enterprise-grade technology partners, we safeguard your digital operations while maximizing system uptime.
Wide Format Printing
Specialized printing solutions for architectural blueprints, engineering drawings, and large-scale graphics. We provide high-speed, high-resolution wide format printers with advanced media handling capabilities, including specialized inks and substrates. Our solutions combine production-grade reliability with versatile finishing options for construction, design, and manufacturing industries.
Production Print Equipment
High-volume production printing systems that deliver commercial-quality output with exceptional speed and reliability. Our industrial printers feature advanced automation, inline finishing capabilities, and scalable configurations for print shops, in-plant operations, and corporate print rooms. Backed by manufacturer-certified service and parts support.
Document Workflow Solutions
Enterprise document management systems that digitize, automate, and streamline business processes across departments. We implement solutions that improve information security, accelerate document workflows, and ensure regulatory compliance through advanced scanning, storage, and retrieval capabilities for modern organizations.
People
Jim Edwards
Chairman
Third-generation leader with decades of experience in office technology leadership, driving the company's service-first philosophy across Pennsylvania and Virginia operations.
Jim Dotter
President and CEO
Executive leader overseeing Virginia Business Systems operations, emphasizing core values and customer-centric service delivery through strategic growth initiatives and team development programs.
Todd Good
Chief Financial Officer
Financial strategist managing fiscal operations with expertise in resource allocation and long-term business sustainability planning across multiple regional locations.
Questions
How can managed print services reduce my business costs?
Our solutions consolidate equipment, optimize fleet utilization, and implement rules-based printing to reduce waste and unnecessary expenditures.
What security measures protect our data in your systems?
We employ 128-bit SSL encryption, secure servers behind hardware firewalls, and restrict access to authorized personnel with regular security updates.
Do you offer emergency service for critical equipment failures?
Yes, we provide 24/7 support with guaranteed two-hour remote response and four-hour on-site service during business hours for mission-critical devices.
Can you integrate with our existing accounting systems?
Our device management system supports full expense allocation integration with existing ERP and accounting platforms through customizable reporting.
How do you handle supply replenishment for printers?
We use automated monitoring with direct shipments, local inventory, and on-demand pickup options to maintain optimal supply levels across your locations.
What options exist for equipment financing?
Flexible leasing programs available with customizable terms to accommodate businesses of all sizes and technology upgrade cycles.
