Craig Carlson

DCA Imaging Systems is a certified woman-owned MBE based in Prince George's County, Maryland. Since 1963, we have been providing printing, scanning, managed IT services, and Managed Print Services to local, state, and federal organizations. Our recipe for success is simple - serving business customers honorably and ethically, meeting and exceeding expectations.

Our company began as a humble enterprise, founded by Doug and Nancy Scarborough, who provided photocopiers, service, and supplies to DC Metro area businesses. After Doug's passing, Nancy's son, Vince, helped her move DCA forward while keeping the values, goals, and mission of the company intact. Today, a third generation of family team members carries on the original vision and legacy of their founders.

As one of Sharp Electronics' Top 20 dealers in America, DCA continues to experience double-digit, organic growth year after year, thanks to our commitment to customer service and best practices. Our approach is grounded in quality, consistency, and an unrelenting pursuit of excellence.

Our Services

At DCA Solutions, we pride ourselves on delivering service excellence and offering a comprehensive range of solutions tailored to meet your organization's unique needs. These services include:

• Managed Print Services: We understand the importance of document security and information assurance. Our secure print devices provide the foundation for protecting your sensitive information.

• Managed IT Services: Service is the backbone of everything we do at DCA. With our managed IT services, we help you manage and maintain your IT systems, ensuring optimal performance, and enabling you to focus on your core business.

• Document Management: Our experienced professionals design and deliver the best total document solution for your office. We focus on creating, managing, outputting, scanning, and storing your critical business documents, providing a seamless workflow and document management experience.

• Helpdesk: Our factory-trained, AAA Platinum Level Service awarded, technician team at DCA provides consistent and reliable support for your organization's technology needs. With our helpdesk services, you can enjoy peace of mind knowing that expert assistance is just a phone call away.

• Technology Assessment: Our technology advisors deliver results for our clients through relationships, data analysis, and a can-do attitude. Contact us today to learn how a technology assessment can help your organization optimize its document technology infrastructure.

Our Commitment to Quality and Service Excellence

As a AAA Platinum Level Service Provider, we are proud to be among the top 10 dealers nationwide who have received this esteemed award. We adhere to manufacturer's recommended service schedules, use OEM supplies, and provide an unwavering focus on customer service. Our commitment is reflected in our high customer retention rate, with over 98% of our customers staying with us year after year.

Experience the DCA difference for yourself. Contact us today to learn more about how we can help your organization thrive through innovative solutions, exceptional service, and a commitment to your long-term success.