At The Shirt Factory, we pride ourselves on being a premier provider of custom apparel solutions. With a rich history dating back to 1995, we have had the privilege of serving a diverse range of clients, from small startups to large multinational corporations. Our commitment to quality, reliability, and exceptional customer service has earned us a reputation as one of the leading custom apparel companies in the industry.
Our Story
Our journey began in 1995 when our founders set out to create a company that would empower organizations and individuals to bring their unique ideas to life through custom apparel. With a passion for innovation and a relentless focus on quality, we have consistently pushed the boundaries of what is possible in custom apparel printing and embroidery.
Our Services
At The Shirt Factory, we offer a wide range of services designed to meet the unique needs of our clients. From screen printing to direct-to-garment (DTG) printing, embroidery, and sublimation, we have the expertise and technology to produce stunning custom apparel designs. Whether you need to create a bold brand statement or commemorate a special occasion, we have the skills and experience to bring your vision to life.
Quality and Reliability
At The Shirt Factory, we understand the importance of delivering high-quality results, every time. That's why we have invested in state-of-the-art equipment and trained our team of experts to ensure that every garment meets our exceptionally high standards. We pride ourselves on our ability to produce a wide range of custom apparel, from simple to complex designs, with precision and accuracy.
Our Team
Our team of experts brings a combined total of over 40 years of experience in the custom apparel industry. With a passion for innovation and a commitment to excellence, we strive to deliver exceptional results, every time. From the design phase to the final product, our team is dedicated to ensuring that each and every garment exceeds our clients' expectations.
Customer Testimonials
"We needed 50 shirts for a company fundraiser and needed them quick. With just an idea, Melinda was able to create something amazing and we had shirts printed and delivered within the week. Everyone was ecstatic with the new shirts." - Jeff Krueger, Owner, Trios Salon
"We'd had issues with a few other printers and were hesitant to try another one, but our expectations were not only met, they were crushed. 12 different designs and over 10,000 shirts. No issues at all. Thanks Guys." - Dustin Radtke, Radtke Motorsports
Get in Touch
At The Shirt Factory, we are committed to delivering exceptional results and providing outstanding customer service. Whether you're looking to create a memorable brand statement or commemorate a special occasion, we would be honored to work with you. Contact us today to learn more about our custom apparel services and how we can help bring your vision to life.
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Overall Experience
The reviews provide a mixed bag of experiences with The Shirt Factory. While some customers have had excellent interactions, others have been left frustrated and disappointed.
Positive Reviews
The Shirt Factory has received excellent service from some customers. Brett Hansen has praised their quick customer service and great results from their business dealings. Bruce Wiegand has also expressed satisfaction with the company, citing their great people and speedy service.
Negative Reviews
On the other hand, Angela Raven's experience has been marred by poor communication and attitude from the company. She has had to leave multiple messages and voicemails, but received no response until weeks later. When she eventually got in touch with someone, she was told that Diane, the person in charge of embroidery, was out sick. Despite having the necessary files and fabrics, the company took over two weeks to respond and then quoted her a rush fee of $50 to complete the order.
Summary and Conclusion
The Shirt Factory seems to have improved processes and systems in place to deliver excellent service to some customers. However, Angela Raven's experience highlights the need for better communication and professionalism. Customers should be prepared for potential delays and extra fees if they need to work with The Shirt Factory.
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