A Family-Run Business with Generations of Expertise
Bender Apparel is a 3rd generation family-owned business with a rich history and a deep-rooted commitment to providing exceptional customer service and high-quality embroidery and screen printing. Located in eastern North Carolina, we proudly serve clients across the nation.
Our Journey
From its humble beginnings as a school supply company, Bender evolved into a local screen printing business, driven by a desire to offer exceptional apparel customization and branding solutions. Today, we are a high-volume production facility for both screen printing and embroidery, known for our attention to detail, technical proficiency, and unwavering commitment to customer satisfaction.
Our Values
Our core values are deeply rooted in providing exceptional customer service, delivering exceptional quality craftsmanship, and fostering genuine connections with every client. We believe in:
- Integrity: We uphold the highest ethical standards and conduct business with transparency and honesty.
- Compassion: We treat every customer and colleague with respect, understanding, and empathy.
- Excellence: We strive for perfection in every aspect of our work, delivering outstanding results that exceed expectations.
Our Services
At Bender Apparel, we offer a comprehensive suite of services to meet your unique needs:
Screen Printing
- High-quality printing on t-shirts, hoodies, caps, banners, and more.
- Wide range of ink colors and printing techniques to achieve exceptional results.
Embroidery
- Professional embroidery services for garments, hats, bags, and other items.
- Custom digitizing and thread selection options to match your brand or design.
Personalization
- Embroidered and screen printed patches, labels, and tags.
- Custom-made apparel with unique designs to express your individuality.
Patches & Fulfillment
- Durable and stylish embroidered patches for jackets, uniforms, and more.
- Efficient order fulfillment and delivery services.
Direct-to-Film
- Direct-to-film printing technology for high-resolution, vibrant designs.
- Eco-friendly printing options and competitive pricing.
Customer Experience
Many customers have had exceptional experiences working with Bender Apparel. They praise the staff's professionalism, helpfulness, and willingness to go above and beyond to ensure customer satisfaction. Hollie, in particular, is mentioned multiple times as being extremely knowledgeable, kind, and honest.
Ordering Process
The ordering process is described as easy and straightforward. Customers appreciate that the staff is willing to work with them to ensure the order is exactly as they want it.
Quality and Timing
Bender Apparel is praised for delivering high-quality products on time. One customer specifically mentions that they were able to deliver a complicated order quickly and at a reasonable price.
Employee Assistance
However, one customer notes that they received poor customer service when picking up an order. They mention that the staff did not assist them in carrying the heavy box, which was awkward for them as a petite senior citizen.
Additional Comments
Some customers mention the flexibility and reasonableness of Bender Apparel, while others praise the staff's creativity and dedication to their craft.
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