Business Details
34 Years
experience
Your Trusted Printing Partner in Monroe, WA
At Kool Change Printing, we combine over 30 years of industry experience with a commitment to exceptional customer service and creative problem-solving. Founded in 1992 and operating as a division of Digital Monster Marketing, Inc., our team has evolved from production specialists to trusted partners in delivering high-quality printing and mailing solutions. Our expertise spans digital printing, offset printing, and full-service direct mail campaigns, supported by state-of-the-art technology and a deep understanding of client needs.We prioritize personalized service, ensuring each project meets deadlines, budgets, and quality standards while fostering long-term community relationships through initiatives like our annual Monroe High School scholarship program.
Services
Digital Printing
Offset Printing
Mailing Services
Graphic Design
Custom Clothing Printing
Details
- Year established: 1992
Highlights and features
- We have over 30 years of experience in printing and mailing services.
- Our team prioritizes personalized solutions and creative problem-solving.
- We serve local businesses and nonprofits with community-focused initiatives.
- Our owners maintain hands-on involvement in every project.
- We guarantee high-quality results with attention to detail.
What people say
Outstanding customer service
Creative solutions
On-time delivery
Community-focused initiatives
High-quality prints
Services
Digital Printing
Our digital printing services deliver high-quality, cost-effective solutions for brochures, flyers, postcards, and more. With fast turnaround times and variable data capabilities, we help businesses create personalized marketing materials tailored to their audience. Our technology ensures vibrant colors and sharp details for professional results.
Offset Printing
Offset printing provides premium quality for large-volume projects like magazines, books, and packaging. By using advanced offset lithography, we achieve consistent color accuracy and sharp text, ideal for clients requiring high-volume production with exceptional detail and durability.
Mailing Services
From design to delivery, our full-service mailing solutions handle bulk mail campaigns with USPS-approved presorting. We streamline costs and ensure compliance for marketing mail, nonprofit mail, and parcel services, helping businesses reach targeted audiences efficiently.
Graphic Design
Our graphic design team creates visually compelling materials aligned with client branding. Services include logo design, brochure layouts, and packaging graphics, ensuring cohesive visual identities that resonate with target audiences through professional, print-ready artwork.
Custom Clothing Printing
Using direct-to-garment technology, we produce custom apparel with full-color designs for teams, schools, and events. Our 1440 dpi resolution ensures crisp prints on items like t-shirts, hoodies, and promotional wear, supporting small and bulk orders.
People
Thomas McPhail
Owner and President
With printing experience since 1989, Thomas McPhail specializes in project management and creative problem-solving. He prioritizes customer service and efficient solutions while maintaining hands-on involvement in client projects.
Kari McPhail
Owner and Vice President
Kari McPhail brings 28 years of printing expertise, focusing on client consultation and marketing strategies. She helps businesses develop impactful print campaigns while overseeing operational efficiency and design quality.
Alexis McPhail
Shop Manager
Alexis McPhail manages daily operations with a strong focus on customer service. Her retail and telecommunications background ensures smooth order fulfillment and client satisfaction through attentive project coordination.
Questions
What printing services do you offer?
We offer digital printing, offset printing, mailing services, graphic design, and custom clothing printing for businesses and individuals.
How do I place an order?
Order online, by phone, email, or in-person. Share your project details, and we'll guide you through the process.
What file formats do you accept?
We accept PDF, JPEG, PNG, and AI files. Ensure high-resolution artwork for optimal print quality.
Do you offer design services?
Yes, our team creates logos, brochures, and marketing materials tailored to your brand identity and goals.
How long does printing take?
Standard turnaround is 5-7 business days, with rush options available for urgent projects.
What payment methods are accepted?
We accept cash, checks, credit cards, and house charge accounts for repeat clients.