Tight deadline? We can handle it.
At eDiscovery Solutions, we pride ourselves on being a full-service printing and document management company located in the heart of Downtown, Washington DC. Our clients' testimonials reflect our dedication and quality of service. We have been dedicated to our clients since 1995, as we leverage technology with outstanding customer support to meet the ever evolving needs of legal, corporate and government communities.
Our Services
We offer a comprehensive set of services that span the life cycle of e-discovery projects from the planning, collection and analysis phases, through review and production. Our experienced professionals are able to examine and recover all digital fingerprints from any computer, hard drive or media storage device. Through this extensive data-mining, we're able to uncover hidden digital evidence. We also provide document scanning services, using cutting-edge technology and equipment, and applying exacting production standards to provide an exact digital reproduction of the original documents.
In addition to our eDiscovery and document scanning services, we offer high-speed printing of documents from a variety of electronic files, including TIFF and PDF images, email stores and miscellaneous collections of files. Our printing services include scientific poster printing, booklets and brochures, postcards and business cards, dry mounts, and lamination. We also offer on-site services, mail outs, dry mounting, and laminating.
Our Commitment to Quality
We employ strict Standard Operating Procedures (SOPs), which all Engineers, Technicians, Project Managers, Sales and Production Personnel follow. All team members undergo a rigorous training program and adhere to strict quality control guidelines. Our state-of-the-art, secure facilities are access controlled and video monitored, and we have the ability to process millions of pages of paper and electronic documents per month. Our account managers and team members are highly trained and deadline sensitive. We are very responsive regardless of the project size. Our focus is on personalized service, quality and turnaround time.
Why Choose Us
Our continued working relationships with many of the top AM100 law firms and Fortune 500 companies are a testament to our commitment to our clients and to excellence. We are a small family business that can handle tight deadlines and provide impressive results. Our motto is "Tight deadline? We can handle it."
Exceptional Customer Service and Printing Quality
The reviews are overwhelmingly positive, with all customers giving 5-star ratings. The common thread throughout the reviews is the exceptional customer service provided by the staff, particularly Wuba and Michael.
Efficient and Accommodating Staff
The staff are described as efficient, pleasant, and accommodating. They went above and beyond to help customers with their printing needs, often going out of their way to ensure timely completion of projects.
High-Quality Printing Services
The printing quality is consistently praised, with customers mentioning the high-quality paper and ink used. The staff's expertise and attention to detail are highlighted, with customers appreciating the care taken to ensure their printing projects turned out perfectly.
Timely and Reliable Service
The timeliness and reliability of the service are emphasized, with many customers praising the quick turnaround times and the ability to accommodate last-minute requests.
Personalized Service
The staff's personal touch and willingness to help are evident throughout the reviews. Customers appreciate the personalized service, with some even mentioning that the staff delivered their printed materials personally.
