YOU DRIVEN BECAUSE YOU MATTER
At 10:9 Design LLC, we strive to do everything in our lives and business to the Glory of God. Our company was founded in 2009 by DeWayne & Jamie Kelley, who share a passion for creative expression and a commitment to customer service. With a strong team of experienced designers, artists, and technicians, we pride ourselves on delivering high-quality products and exceptional customer service.
Our History
Our company's name, 10:9 Design LLC, is a reference to the Bible verse Romans 10:9, which reads, "If you declare with your mouth, 'Jesus is Lord, ' and believe in your heart that God raised him from the dead, you will be saved." For us, this verse represents the message of love and redemption that we seek to embody in our business practices. We believe that our faith should be reflected in everything we do, and we strive to conduct ourselves with integrity, honesty, and compassion.
Our Services
At 10:9 Design LLC, we offer a range of services to help bring your ideas to life. Our services include:
- Screen Printing: From custom t-shirts to promotional products, we provide high-quality screen printing services that will help you make a lasting impression.
- Embroidery: We offer expert embroidery services for caps, hats, jackets, and more, ensuring that your logo or design looks professionally embroidered.
- Laser Engraving: Our state-of-the-art laser engraving technology allows us to create custom designs on a variety of materials, including wood, metal, and glass.
- Contract Printing: We provide competitive pricing and a fast turnaround for contract screen printing, embroidery, and banner printing services.
- Promo Products: We offer a range of promotional products, from customized shirts and hats to water bottles and tote bags, to help promote your brand.
- Stock Art Design: Our team of designers can help you create custom designs or work with you to customize existing designs to fit your needs.
The Process
We understand that every client has unique needs, and we're committed to providing personalized service and support. Here's an overview of our design process:
- Initial Quote: We work with you to understand your vision and provide a custom quote for your project.
- Artwork Creation: Our team of artists and designers work with your ideas to create a custom design that meets your expectations.
- Art Approval: You review and approve the design, and we make any necessary revisions until you're satisfied.
- Final Approval: We ensure that all sizes and options are correct, and you give final approval on the project.
- Into Production: With all approvals in place, we move your project into production, ensuring a high-quality finish and timely delivery.
Our Mission
Our mission at 10:9 Design LLC is to provide clear, concise, and innovative graphic design services while glorifying Jesus Christ. We're committed to you and the success of your project. We stand behind our services 100% and will not quit until you're completely satisfied. Your satisfaction is our greatest success!
Overall Impressions
The reviews of 10:9 Design are overwhelmingly positive, with the majority of reviewers giving the company 5-star ratings. The reviewers praise the company's excellent customer service, fast turnaround times, and high-quality products.
Communication and Customer Service
Many reviewers comment on the company's clear and prompt communication, with some mentioning that the staff went above and beyond to meet their needs. The reviewers appreciate the company's friendly and helpful customer service, with some even mentioning specific staff members by name.
Product Quality
The reviewers are extremely satisfied with the quality of the products they received from 10:9 Design. They mention that the products are top-notch, and some even say that they exceeded their expectations.
Turnaround Time
Several reviewers comment on the company's fast turnaround times, with some mentioning that they received their products quickly and on time.
Flexibility and Problem-Solving
A few reviewers mention that the company was able to accommodate their special requests and handle any issues that arose during the production process.
One Negative Comment
One reviewer mentions that the delivery process wasn't the best, and that the company outsources projects, which can make time frames unpredictable.
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