Come in. Get the best. Leave happy.
At J.Carroll, we're more than just a screen printing and embroidery company. We're a team of dedicated professionals who strive to provide exceptional service, top-notch products, and an unforgettable experience. With over 25 years of experience, we've had the privilege of working with numerous businesses, organizations, and individuals in the San Luis Obispo area, producing over four million custom garments.
Our Philosophy
Our philosophy is simple: we want to create an atmosphere that makes the thorough and insightful handling of a screen printing or embroidery project enjoyable for everyone involved. We aim to provide a sturdy and solidly-wearable product, printed and stitched with accuracy, that reflects the caliber of a company logo or any one-of-a-kind design. Our goal is to grant our customers an experience of service that addresses each of their project's unique parameters and then goes beyond their expectations.
Our Services
We offer a wide range of services beyond screen printing and custom embroidery. Our team of experts provides promotional consulting, graphic design, and guidance on the final look of your artwork. Our front-line service staff, graphic designers, and production artists deliver sound industry expertise and friendly service. Whether you need help with promotional packages or advice on the best printing method for your design, we're here to help.
Our Capabilities
We're proud of our state-of-the-art automated screen printing technology, which produces clean designs at speeds of up to 600 shirts per hour. Our custom embroidery and applique services offer a more three-dimensional effect, perfect for those who want to make a statement. We promise quality products that deliver your message with crisp colors, tight stitches, and clear lines. We understand the importance of precision and care in transferring your logo, so we ensure that all designs move from page to product with meticulous attention to detail.
The J.Carroll Experience
At J.Carroll, we make it easy for you. We assign a dedicated project manager to work with you throughout the entire process, whether you visit us in person or work with us remotely. Our experienced designers oversee every step, ensuring that your project is completed to your exact specifications. We're committed to providing an experience that exceeds your expectations, so you'll want to return with your next project or refer us to your friends.
Excellent Customer Service and Quality Products
The majority of reviewers were extremely satisfied with the customer service and products provided by J. Carroll. Many reviewers praised the company's quick turnaround time, excellent communication, and high-quality products. Several reviewers mentioned the politeness and efficiency of the staff, particularly Gabrielle, Josh, Dylan, and Chelsea. Reviewers praised the company's attention to detail and willingness to go the extra mile to meet deadlines and ensure customer satisfaction.
Satisfied Customers
Reviewers from various industries, including small business owners and individuals, were highly satisfied with the services provided by J. Carroll. Many reviewers appreciated the company's flexibility and ability to accommodate last-minute orders and changes. The company's ability to provide high-quality products, including custom embroidery, screen printing, and banners, was also widely praised.
Issues with Customer Service
A few reviewers experienced poor customer service, citing rude and unhelpful staff. These reviewers were disappointed with the lack of attention and professionalism from certain staff members, which negatively impacted their experience.
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