Creating Brilliant Print, One Page at a Time.
At Smartpress, we understand that print services are more than just producing high-quality prints. It's about building strong relationships, delivering exceptional service, and making a positive impact on our community and the environment. Our story began with a passion for print excellence, a commitment to customer satisfaction, and a desire to innovate and stay ahead of the curve.
Our Mission
Our mission is to produce the highest caliber print possible, and we continually invest in the best equipment and top talent in the industry to deliver on that promise. We offer an unmatched 100% satisfaction guarantee, ensuring that every order meets our clients' expectations.
Our History
The Bernard Group, our parent company, developed a stellar reputation providing print services for some of the most prestigious brands in the world. As we grew, we recognized the need to expand our services to marketing departments, small businesses, and independent graphic designers. This led to the creation of Smartpress.com in 2009, with a proprietary print-management platform designed to meet the unique needs of our customers.
Our Values
At Smartpress, we believe in living by a set of core values: Wow our clients and each other, Ownership breeds freedom and trust, Passion for excellence with superior quality and breathtaking speed, and Talented teams of engaged people focused on serving clients and each other. These values guide our actions, ensuring that every interaction with our clients is exceptional.
Sustainable Print
We're dedicated to making a positive impact on the environment. We source our paper stocks from reliable suppliers who prioritize sustainability, and we're constantly seeking the latest "green" technology and materials. We're also committed to volunteering and charitable giving within our community.
Employee-Owned
We're a 100% employee-owned company through our ESOP (Employee Stock Ownership Plan), which means that over 900 co-owners participate in our success. We believe in fostering a culture of inclusivity, diversity, and equal opportunity, and we're proud of our diverse and cross-cultural work environment.
Our Facilities
We operate from seven locations in Minnesota, New York City, and Seattle, covering over 676,000 square feet of office and production space. Our fleet of presses, woodshop, and design center offer comprehensive fabrication, bindery, finishing, and kitting capabilities.
Excellent Customer Service
Reviews praise the excellent customer service provided by Smartpress, with many reviewers mentioning the helpfulness of the customer support team. They are quick to respond to questions and provide guidance on technical aspects of the printing process.
High-Quality Products
Reviewers are extremely satisfied with the quality of the printed products they received. They praise the vibrant colors, exceptional paper quality, and precise cuts and binds. The products are described as "gorgeous", "super clean", and "sharp".
Variety of Options
Smartpress offers a wide range of printing options, including different sizes, paper types, and finishing techniques. Reviewers appreciate the variety of options, which allows them to customize their printing projects to meet their specific needs.
Competitive Pricing
Reviewers are pleased with the competitive pricing of Smartpress, which is often better than local printers and comparable to other online services.
Ease of Use
The printing process is described as easy to use, with reviewers appreciating the user-friendly tools and prompt communication from the customer support team.
