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Preserving Your Memories, One Frame at a Time

The Icon is a reputable photography and art studio based in Los Angeles, California, that has been serving the community and clients from all over the world for over two decades. We are a team of passionate professionals who are dedicated to providing the highest quality of services, from film developing and scanning to printing and retouching.

Our Film Developing Services

At The Icon, we share your passion for the unique look and feel of film. That's why we offer a range of film developing services that allow you to control the entire process. Whether you prefer to develop your film yourself or leave it to the experts, we have got you covered. Our film developing services include:

  • Film Developing by Mail: With our easy-to-use online ordering system, you can order film development services from the comfort of your home and have your film developed by our experts. Simply build your custom processing order, ship your film using our pre-paid label, and we'll take care of the rest.
  • Fine Art Services: Our Fine Art Department provides a bespoke approach to film scanning, digital capture, retouching, and printing options for your images. With our highly capable team, we ensure that your images receive the care and attention they deserve.

Our Printing Services

At The Icon, we provide a range of printing services that cater to all your needs. Our state-of-the-art equipment and master printers ensure that your prints meet the highest standards of quality. Our printing services include:

  • Quick Prints: Our online photo printing service allows you to upload, edit, and print your digital camera and mobile device images. With prices starting as low as $.24/print, you can print your images in various sizes and finishes.
  • Pro-Prints: Printed by our master printers on the same professional equipment as our Fine Art prints, Pro Prints give you exhibition quality prints-fast. Simply give us your sized, color-managed, ready-to-print files, and we'll make the print-from as small as 4"x6" up to 64" x 120", and any size in between.
  • Custom Printing: For clients who require assistance printing images from film or digital files but don't necessarily need the level of service provided by The Icon's Fine Art Department. Talk with one of our customer service representatives about your project, and we will work with you to achieve your final print.
  • Fine Art Printing: Our Fine Art printing service provides individualized service, care, and attention to each print. With an initial consultation, you work directly with the Fine Art department to discuss goals, view files on-screen to identify areas of concern, choose the optimal paper, and set up a timeline for your project.

Our Other Services

Apart from our film developing and printing services, we also offer a range of other services that cater to all your photography and art needs. These services include:

  • Scanning Services: We offer quality scanning solutions at competitive prices for professional photographers, artists, prosumers, hobbyists, or the general public.
  • Slide Scanning and Restoration: Our slide scanning service converts your 35mm slides to high-resolution digital files, and our restoration services bring back your old slides to their original (or better) versions.
  • Digital Capture: With our digital capture service, we create a large digital file from your two or three-dimensional artwork. With the digital file, you can retouch and make image enhancements, print reproductions, or upload to your website.
  • Retouching Services: Our retouching services can be used for a variety of reasons to adjust an image, including removing a stray hair, changing your hair color, beauty retouching, composition or even taking out elements entirely.

At The Icon, we are committed to providing the highest quality of services to our clients. With our team of experts, state-of-the-art equipment, and personalized approach, we ensure that your images receive the care and attention they deserve. Contact us today to learn more about our services and how we can help you bring your vision to life.

Reviews
Positive: Reviewers praised the lab's quick service, helpful staff, and high-quality scans.
Negative: Reviewers criticized the lab's poor service, mistakes with orders, and limited shipping options.

Major Issues with Service and Quality

Several reviewers expressed frustration with the lab's service and quality. Akis Konstantakopoulos Gsc reported that their color photos were processed in black and white, and the owner blamed the film stock company instead of admitting the mistake. Bogdan Osyka received scans that looked like they were printed from dirty negatives, with stains and noise. Eva Moss lost her reels in the mail due to the lab's limited shipping options.

Poor Customer Service

Some reviewers had negative experiences with the lab's customer service. Akis Konstantakopoulos Gsc described the owner as condescending, while Bogdan Osyka did not receive a satisfactory response to his concerns. Eva Moss was frustrated with the lab's refusal to take responsibility for her lost reels. Zoe Marie Bullingham had to return to the lab twice due to an error with her order, and was told it was her responsibility to check the order before leaving the store.

Average Experience

Timberly Gitsie described the lab as "not bad, but not the best" and noted that development takes three business days and there is not a huge selection of film or cameras.

Positive Experiences

On the other hand, some reviewers had positive experiences with the lab. Evan Jacoby appreciated the quick service and advice from the staff. Rani Bechar praised the staff, particularly Stacy, for being caring, professional, and helpful. Nick Walker has been using the lab for years and has never been disappointed, citing the best scans in LA and phenomenal customer service.

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