Business Details
Trusted Printer Repair & Managed Print Services Dallas
We are a family-owned and operated partnership dedicated to delivering exceptional printer and copier solutions. With extensive experience in the industry, we prioritize customer satisfaction through personalized service and continuous technician training. Our team provides comprehensive repair services, preventative maintenance, and nationwide shipping for office equipment. We guarantee quality through a flat-rate pricing structure and a commitment to understanding clients' evolving technology needs.Our dual-company structure allows us to offer competitive leasing options and managed print services tailored to business efficiency. By focusing on transparency and technical expertise, we ensure minimal equipment downtime while maintaining cost-effective solutions for commercial clients.
Services
Printer Repair
Copier Maintenance
Ink & Toner Sales
Managed Print Services
Copier Leasing
Preventative Maintenance
Parts Supply
Driver Support
Shipping Services
Equipment Installation
Highlights and features
- Family-owned with deep expertise in printer and copier solutions
- Continual staff training on the latest printing technologies
- Flat rate fee structure for transparent pricing
- Nationwide shipping available for printer supplies
- Dedicated team for on-site and depot repair services
Services
Printer Repair
Our certified technicians handle all brands of printers with flat-rate pricing. Regular maintenance reduces downtime while our depot and on-site services ensure quick resolution. With parts inventory management and priority response, we maintain optimal printer functionality for commercial operations.
Managed Print Services
We optimize print infrastructure through comprehensive assessments and proactive maintenance. Monthly cleanings and supply management reduce costs while consolidated billing simplifies operations. Our solutions decrease downtime and provide full-service coverage for business fleets.
Copier Leasing
Access top-tier copiers through flexible leasing arrangements. Our program includes installation support and maintenance services. Competitive rates and easy financing options help businesses acquire modern equipment without upfront capital expenditures.
Preventative Maintenance
Scheduled cleanings extend equipment lifespan while minimizing malfunctions. Our preventive approach reduces unexpected failures and maintains consistent print quality. Regular servicing includes parts replacement and performance optimization for continuous office productivity.
Parts Supply
We maintain comprehensive inventories for swift repairs and replacements. Same-day parts availability ensures minimal equipment downtime. Our stock includes components for various printer models, supporting both new installations and legacy systems.
People
Doug Chandler
Owner/President
With decades of industry experience, Doug leads Elite Print Management's operations. He oversees technical training programs and service quality control. His strategic vision focuses on customer satisfaction through innovative print solutions and personalized service approaches.
Rhiannon Chandler
Owner/President
Rhiannon manages Chandler Office Solutions with emphasis on client relationships. She directs leasing programs and supply chain logistics. Her leadership prioritizes transparent communication and tailored solutions for businesses' document management needs.
Questions
What printer brands do you service?
We service most major printer and copier brands including HP, Canon, Xerox, and Brother through our comprehensive repair programs.
Do you offer nationwide shipping?
Yes, we ship printer supplies and equipment across the continental United States with reliable delivery options.
What's included in your managed print services?
Our program covers equipment maintenance, supply replenishment, monthly cleanings, and infrastructure optimization with consolidated billing.
Are your service rates fixed?
We use transparent flat-rate pricing structures with no hidden fees for all repair and maintenance services.
Do you provide copier leasing options?
Yes, we offer flexible leasing arrangements with leading manufacturers' equipment and full support services included.
