Empowering Customers through Innovative Printing Solutions
At DigiCOPY, we are a company that is dedicated to providing innovative and reliable document solutions to our customers. With a strong presence in the state of Wisconsin, we have been serving our clients for many years, building long-term relationships based on trust, quality, and customer satisfaction.
Our Mission
Our mission is to build relationships with our customers, co-workers, and community, providing them with exceptional document solutions that meet their unique needs. We strive to deliver high-quality products and services in a timely and efficient manner, ensuring that our customers receive the best possible outcome.
Our Services
At DigiCOPY, we offer a wide range of services that cater to the needs of our customers. These services include:
- Posters, Banners & Signs: We provide a variety of poster and banner printing solutions for businesses and individuals. Whether you need a large-scale advertisement or a small promotional item, we have the expertise and equipment to create high-quality prints.
- Engineering Prints: Our state-of-the-art printing technology allows us to produce precise and accurate engineering prints, ensuring that your designs and blueprints are accurate and reliable.
- Book Publishing: We offer custom book publishing services, from design and layout to printing and binding. Whether you need a single copy or a large quantity, we can help you bring your book to life.
- Mailing Services: Our mailing services include address verification, automated sorting, and efficient delivery. We can help you get your mail out quickly and cost-effectively.
- Restaurant Solutions: Our restaurant solutions include menu printing, table top displays, and other promotional materials designed to enhance your dining experience.
Our Commitment
At DigiCOPY, we are committed to providing our customers with exceptional service, high-quality products, and timely delivery. We understand the importance of meeting deadlines and exceeding expectations. Our team of experts is dedicated to ensuring that every customer leaves satisfied and comes back for more.
Our Locations
We have multiple locations throughout Wisconsin, each equipped with state-of-the-art technology and a team of experts ready to serve you. Whether you're in Eau Claire, Milwaukee, Green Bay, Wausau, La Crosse, or Stevens Point, we have a location near you.
Get Connected
We value our relationships with our customers, co-workers, and community. We believe in building long-term relationships and fostering a sense of belonging. We encourage you to connect with us and learn more about our company and services.
Issues with Printing Quality and Service
Several customers have expressed disappointment with the printing quality and service at DigiCopy. Casey F. rated their experience 1 star, citing bubbling in the middle and edges of their large-scale print, despite prompt service. Jessica Love also gave them 1 star, mentioning that her photos had scratches and bubble issues. John Seng had a negative experience with an older gentleman behind the counter, who cut him off and was condescending, making him feel unwelcome.
Excellent Customer Service
On the other hand, many customers have praised DigiCopy for their excellent customer service. John Gardner and Michael Arms both gave them 5-star reviews, citing quality, promptness, and courtesy. Cassidy Baker raved about the friendly, fast, and efficient service she received. Lindsay Davenport, Kate Niemer, and Jenea Tanberg all complimented the helpful and cheerful staff, with some mentioning specific employees who went above and beyond to assist them.
Training Issues
Jazmyne Harroun initially gave DigiCopy a 1-star review due to issues with reprinting and refunds. However, the store manager contacted her and apologized, promising to take care of the issue and using it as a training tool to improve staff performance.
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