"Outstanding Customer Service" - Your Partner in Printing
Our Beginnings and Evolution
Pro Prints Gear started as a humble home-based business in 1987, fueled by a passion for creating custom apparel and uniforms. Over the years, we've evolved into a thriving, full-service print and promotional product powerhouse. With each shift in ownership, our vision has remained the same - to empower businesses, organizations, and individuals to express themselves through impactful and personalized products.
What We Do
We offer a comprehensive array of services to cater to diverse needs:
Apparel & Accessories
- Custom-designed and printed T-shirts, hoodies, hats, bags, and more.
- Embroidered apparel for professionals, organizations, and teams.
- Athletic uniforms and sportswear.
Promotional Products
- Promotional items for businesses, including pens, mugs, apparel, and bags.
- Custom-designed awards, trophies, and plaques.
- Event and tradeshow giveaways.
Signage & Graphics
- Design and fabrication of high-quality signs, banners, and promotional materials.
- Vehicle wraps and graphics.
- Vinyl graphics and decals.
Digital Services
- Custom website development with e-commerce functionality.
- Online stores tailored to your brand.
- Design and printing of digital graphics and marketing materials.
Our Values and Dedication
At Pro Prints Gear, we believe in:
- Quality: Delivering exceptional craftsmanship and materials.
- Customer Focus: Building strong relationships and understanding your unique needs.
- Innovation: Continuously exploring new ways to enhance your brand experience.
- Community Involvement: Actively supporting and contributing to our local community.
Our Commitment to You
We're dedicated to exceeding your expectations and providing top-notch customer service. Our team of experts will guide you every step of the way, ensuring a seamless and enjoyable experience. We believe in the power of personalized products to elevate your brand and strengthen your message.
Poor Service and Quality Issues
Some customers have experienced poor service and quality issues with ProPrints. Steve Babinski gave a 1-star review, stating that the company failed to deliver on time and did not communicate with him about delays. Michael Cain also gave a 1-star review, stating that the cost for a small logo was excessive and the service was slow.
Positive Feedback and Quality Work
However, many customers have praised ProPrints for their excellent work and customer service. Regan Reese, James Andrews, Deidre Lawrence, Tyler Hartzell, Skye Stevens, Caylie Yoder, Tade Powell, Matt Haehl, and Kathleen Carter all gave 5-star reviews, stating that the company provided timely, high-quality work and excellent customer service.
Communication and Deadlines
However, some customers have mentioned issues with communication and meeting deadlines. Corey Charlton gave a 3-star review, stating that neither of his orders were completed within the planned deadline. He also mentioned that the company did not start working on his second order until the deadline had already passed.
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