Business Details
30 Years
experience
Your Trusted Commercial Printing Partner in Charlotte, NC
ImageMark Business Services has been a trusted partner in commercial printing and production implementation since 1996. Our expertise spans digital and offset printing, direct mail campaigns, kitting and distribution, promotional products, and wide-format printing. We serve diverse industries including healthcare, education, hospitality, and manufacturing, tailoring solutions to meet unique client needs. Our team's 25+ years of experience in FDA-registered medical kit packaging demonstrates our commitment to precision and compliance.With a focus on innovation and client satisfaction, we invest in cutting-edge technology and maintain GMP, GDP, and HIPAA certifications. Our ResourceONE platform streamlines brand management and cost control through customizable web-to-print solutions. Backed by decades of industry leadership and client testimonials highlighting our professionalism and problem-solving capabilities, we deliver measurable results through personalized service and technical excellence.
Services
Direct Mail Services
Kitting & Distribution
Promotional Products
Web to Print
Wide Format Printing
Medical Packaging
Dimensional Packaging
Custom Envelopes
Event Kits
Digital Printing
Details
- Year established: 1996
Highlights and features
- 28 years of experience in commercial printing and kitting services
- FDA-registered facility for medical device packaging compliance
- GMP, GDP, and HIPAA certified operations
- Custom ResourceONE web-to-print platform for brand control
- Proven 29% average ROI on direct mail campaigns
Associations and certifications
- FDA
- GMP
- GDP
- HIPAA
What people say
Proven reliability
Expertise in medical packaging
Responsive team
Measurable ROI
Consistent quality
Services
Direct Mail Services
Our direct mail services combine strategic design with USPS-compliant production to deliver 2.7-4.4% response rates. We handle list procurement, variable data personalization, and multi-channel tracking. With 28 years of experience, we create dimensional mailers that achieve 76% consumer trust through targeted messaging and compliance expertise.
Kitting & Distribution
FDA-registered kitting services for medical devices and promotional products. Our 132,000 sq ft facility handles climate-controlled storage, inventory management, and just-in-time shipping. We reduce operational costs by 7% through optimized assembly lines while maintaining 99.8% order accuracy across healthcare, retail, and corporate sectors.
Wide Format Printing
High-impact visual solutions from 18-100 inch wide format printers. We produce UV-resistant banners, retail displays, and trade show graphics with 30% faster turnaround. Our 24-point quality checks ensure perfect color matching and material durability for both indoor and outdoor applications.
Web to Print Services
ResourceONE platform enables brand-controlled ordering with automated proofing. Clients access customizable templates, real-time pricing, and multi-location fulfillment. Our system reduces production errors by 40% through dynamic approval workflows while maintaining consistent brand identity across 10,000+ annual print orders.
Promotional Products
Custom promotional items with 91% retention rate in target households. We source and imprint over 500 product categories with 7-day turnaround options. Our consultants recommend cost-effective bundles that increase brand recall by 75% through strategically designed giveaways for trade shows and marketing campaigns.
People
Walter Payne
President
With 30+ years in commercial printing, Walter leads strategic growth while maintaining quality standards. He oversees operations from concept to delivery, ensuring client satisfaction through innovative solutions and technical excellence.
Wes Pollock
Chief Revenue Officer
Driving revenue growth through client relationship development, Wes brings 25 years of industry experience. He focuses on understanding client needs to deliver tailored solutions that exceed business objectives and marketing goals.
Josh Payne
Chief Operating Officer
Managing daily operations since 2005, Josh ensures efficient production workflows. He implements technology upgrades that have reduced turnaround times by 35% while maintaining strict compliance with FDA and HIPAA regulations.
Questions
What printing services does ImageMark offer?
We provide direct mail, wide format printing, promotional products, web-to-print solutions, and FDA-compliant medical kitting services.
Do you serve industries outside healthcare?
Yes, we serve education, manufacturing, hospitality, and retail sectors with customized print and fulfillment solutions.
How does kitting benefit businesses?
Kitting reduces operational costs by 7% and improves order accuracy through optimized assembly and inventory management.
Can you handle national direct mail campaigns?
Our infrastructure supports nationwide campaigns with 2.7-4.4% response rates through targeted list procurement and compliance expertise.
What is web-to-print functionality?
ResourceONE platform enables brand-controlled ordering with template customization, automated proofing, and multi-location fulfillment.
Where are you located?
Our 132,000 sq ft facility is in Gastonia, NC, serving Charlotte, Greenville, and nationwide clients.
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