Business Details
28 Years
experience
Emergency
services
Your Trusted IT Partner in Conover, NC
Founded in 1998, we have dedicated over 24 years to delivering comprehensive IT solutions and business phone systems in Conover, NC. With decades of combined experience, our team specializes in VoIP services, network management, and printer maintenance, serving small businesses to government agencies. As a Silver Partner of GoToConnect and HP Authorized Reseller, we prioritize personalized, USA-based support and honest recommendations tailored to each client's needs.Our commitment to reliability, cutting-edge technology, and 24/7 emergency services has established us as a trusted leader in the region. We focus on freeing clients to run their businesses by handling IT complexities with expertise and integrity.
Services
IT Services
Business Phone Systems
Printer Maintenance
Network Support
Managed Print Services
VoIP Solutions
Equipment Sales
Offsite Backup
Anti-Virus Protection
Time & Material Services
Details
- Year established: 1998
Highlights and features
- We offer 24 years of experience in IT services and VoIP solutions.
- Our team provides USA-based support for all business phone systems and IT needs.
- We prioritize honest recommendations tailored to your specific requirements.
- We are a Silver Partner of GoToConnect and HP Authorized Reseller.
- Our services include 24/7 emergency IT support.
What people say
Knowledgeable, hard working
Quick process
Lifesaver
Seamless transition
Top-notch service
Services
IT Services
We provide comprehensive IT services including network design, server management, and cybersecurity solutions. Our team ensures businesses maintain secure, efficient operations through proactive monitoring and rapid response to issues. Clients benefit from customized strategies that minimize downtime and optimize technology investments.
Business Phone Systems
Our VoIP phone systems offer scalable communication solutions with advanced features like call routing and conferencing. As a GoToConnect Silver Partner, we deliver cost-effective, reliable systems that integrate seamlessly with existing workflows, ensuring uninterrupted business communication and 24/7 support.
Printer Maintenance
We offer maintenance agreements covering repair costs for printers and office equipment. Services include parts replacement, labor, and priority response times, ensuring minimal disruption. Clients receive proactive support to maintain operational efficiency and avoid unexpected expenses.
Managed Print Services
Our managed print services consolidate supply and maintenance costs into a predictable per-page fee. This approach reduces overhead while ensuring optimal printer performance. Clients gain cost transparency and streamlined billing for all print-related needs.
Network Support
We provide ongoing network support for businesses without full-time IT staff. Services include server management, PC maintenance, and security updates. Our proactive approach ensures networks remain secure, updated, and aligned with evolving business requirements.
People
Roger Elliott
President
With 30 years in technical services, Roger founded ESP in 1998 to deliver personalized IT solutions. He prioritizes customer-centric service and has built partnerships with industry leaders like HP and GoToConnect.
Joe Elliott
Vice President
Joining ESP in 2000, Joe oversees operations and client relations. His expertise in VoIP and network solutions has expanded the company's capabilities while maintaining a focus on local, responsive support.
Questions
What services does ESP offer?
ESP provides IT services, VoIP phone systems, printer maintenance, network support, and managed services for businesses in Conover, NC.
Do you serve areas outside Conover?
Yes, we service Catawba, Gaston, Lincoln, Iredell, Cleveland, Burke, and surrounding counties in North Carolina.
Are you available for emergency IT support?
Yes, we offer 24/7 emergency IT services to resolve critical issues promptly.
What partnerships do you have?
We are a GoToConnect Silver Partner, HP Authorized Reseller, and Spectrum Business Channel Partner, among others.
Can you help with internet services?
Yes, we partner with Spectrum to provide customized internet solutions for businesses in the region.
Do you offer maintenance agreements?
Yes, we provide printer and network maintenance agreements with priority response times and predictable billing.
