Business Details
26 Years
experience
Premier Printer & Imaging Solutions Distributor
Founded in 2000, Impression Solutions Inc. operates as a value-add distributor of printing and imaging solutions, specializing in Kyocera and Epson product lines. The company provides comprehensive support services including pre-configuration, technical assistance, and nationwide distribution from facilities in Mississippi, California, Illinois, and Pennsylvania. With a focus on empowering resellers, ISI offers exclusive programs like flooring solutions, live technical support, and turnkey document management systems to help dealers compete effectively in the market. Their team of experienced professionals delivers customized printing solutions, advanced printer exchange programs, and depot repair services to ensure client satisfaction.The company maintains Kyocera's only authorized wholesale printer configuration center in North America, offering pre-customized setups with toner, IP addresses, and memory upgrades. ISI's technical engineers provide specialized services ranging from form design implementation to data manipulation, supporting resellers across 50 states. The organization emphasizes long-term partnerships through no-requirement quotas, enterprise-level considerations, and monthly product promotions while maintaining a 78% real-time fix rate for technical support issues.
Services
Pre-Configuration Services
Flooring Program
Technical Support
Warranty Services
Product Distribution
Details
- Year established: 2000
Highlights and features
- We maintain Kyocera's only authorized wholesale printer configuration center in North America
- Our 78% real-time fix rate for technical support ensures rapid problem resolution
- We offer exclusive flooring programs through DLL with interest-free payment schedules
- Our nationwide distribution network covers all 50 states with same-day shipping
- We provide customized Prescribe solutions and form creation implementation services
Services
Pre-Configuration Services
Our pre-configuration services prepare printers for immediate use with customized settings. We install toner, configure IP addresses, add memory upgrades, and include dealer-specific materials. This plug-and-play solution saves resellers time and ensures seamless implementation for end users.
Flooring Program
Our DLL partnership provides inventory financing solutions that delay payment until equipment sells. This program offers flexible payment schedules and rebates to improve dealer cash flow and profitability for imaging equipment purchases.
Technical Support
We provide comprehensive technical support including troubleshooting, form design implementation, and data manipulation services. Our certified engineers offer live support, depot repair options, and Kyocera exchange programs to resolve technical challenges efficiently.
Warranty Services
We coordinate manufacturer warranties for Kyocera and Epson products, including extended warranty options. Our team manages warranty claims processes and provides special instructions for equipment covered under different manufacturer programs.
Product Distribution
We distribute over 56,673 unique printer product SKUs across the USA. With four distribution centers, we offer same-day shipping on 2,200+ products and specialized handling for large volume orders up to 500 units.
People
Ron Harper
Owner
Founded Impression Solutions in 2000 using IT integration expertise. Built strategic relationships with Kyocera and Epson to meet evolving customer needs.
Ray Looney
Executive VP of Sales & Marketing
Developed competitive programs against Amazon. Oversees national sales strategy and dealer profitability initiatives. Former dealership owner with industry experience.
Questions
What printer brands do you distribute?
We are authorized distributors for both Kyocera and Epson imaging products.
Do you offer pre-configuration services for printers?
Yes, we provide pre-configuration services including toner installation and network setup.
What financing options are available for dealers?
We offer flooring programs through DLL with interest-free payment schedules.
How quickly do you ship orders?
We maintain 44,000 sq ft of warehousing and offer same-day shipping on 2,200+ SKUs.
What technical support do you provide resellers?
Our certified engineers offer live support, depot repair, and exchange printer programs.
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