Business Details
50+ Years
experience
Emergency
services
Trusted IT and Print Services Solutions for the DC Metro Area
Founded in 1963, DCA Imaging Systems has remained a trusted advisor in office technology solutions by adhering to core values of integrity and service excellence. Our team of factory-trained technicians brings decades of experience in managed print services, document management, and IT solutions, serving local, state, and federal organizations across the DC Metro area. Recognized as Sharp Electronics' Top 20 dealer in America, we maintain a 98% customer retention rate through certified expertise, proprietary assessment processes, and a commitment to solving client challenges with cutting-edge technology.As a certified woman-owned MBE enterprise, we pride ourselves on community engagement and industry recognition, including seven consecutive Hyakuman Kai awards for sales and service leadership. Our multigenerational family legacy ensures continuity in delivering secure, reliable, and budget-conscious solutions tailored to evolving business needs.
Services
Managed Print Services
Document Management
Managed IT Services
Technology Assessment
Printer Security
Details
- Year established: 1963
Highlights and features
- We retain over 98% of customers through service excellence
- Certified MBE enterprise in Maryland & Virginia
- Factory-trained technicians with decades of experience
- Proprietary Document Technology Assessment process
- Awarded seven consecutive Hyakuman Kai awards for sales achievement
Associations and certifications
- AAA Platinum Level Service Provider
- MBE (Maryland)
- MBE (Virginia)
What people say
98% customer retention
Outstanding service experience
Professional and polite team
Crucial support during emergencies
Seamless printer installation
Services
Managed Print Services
We secure print devices and streamline document workflows to enhance organizational efficiency. Our solutions reduce costs, improve compliance, and ensure document security through tailored print infrastructure management. Trusted by federal agencies and local businesses for reliable, scalable print ecosystems.
Document Management
Our experts design end-to-end document solutions for creation, scanning, storage, and secure workflows. Leveraging advanced technology, we optimize paperless processes while maintaining data integrity. Designed for businesses seeking efficiency without compromising security or accessibility.
Managed IT Services
Professional helpdesk support, system integration, and remote dispatch services ensure seamless IT operations. Backed by factory-trained technicians and automated monitoring, we deliver proactive maintenance to minimize downtime for DC Metro area organizations.
Technology Assessment
Our proprietary Four Ps assessment evaluates People, Paper, Process, and Performance to identify technology gaps. Using data-driven insights, we recommend optimized solutions aligned with organizational goals, ensuring measurable improvements in productivity and cost efficiency.
Printer Security
We implement secure print devices and protocols to protect sensitive documents throughout their lifecycle. From encrypted printing to access controls, our solutions mitigate risks for federal contractors and private sector clients across Maryland and Virginia.
Questions
What areas does DCA Imaging Systems serve?
We serve the DC Metro area, including Prince George's County, Maryland, and Northern Virginia.
Does DCA offer emergency printing services?
Yes, we provide urgent print solutions outside regular hours to meet critical client needs.
How does DCA ensure document security?
We implement secure print devices, encrypted workflows, and access controls tailored to your organization's requirements.
What certifications does DCA hold?
We are an AAA Platinum Level Service Provider and certified MBE enterprise in Maryland and Virginia.
How does DCA handle customer support?
Our factory-trained technicians and helpdesk specialists provide 24/7 support with a 98% retention rate.
